Flight Cancellation Checklist

Quick answer

Before cancelling, read your fare's cancellation terms, note any 24-hour-style post-booking window that may apply, decide whether refund or credit is better for you, and confirm the airline's process — because the airline that issued the ticket controls the cancellation outcome.

Confirm first

• What your fare returns: refund, credit, or nothing
• Whether a post-booking free-cancellation window still applies
• Processing times for refunds, which vary by airline and payment method
• Whether a change would preserve more value than cancelling

Who does what

The airline controls cancellations, refunds, and credits on its tickets. Travofiy cannot authorize or process an airline refund. What assistance can do is help you read the rules and compare the cancel-versus-change math before you contact the airline.

If the airline cancels instead

When the airline cancels or significantly changes your flight and you choose not to travel, airline policies generally provide a refund path for the unused ticket — contact the airline directly and reference the cancellation.

Continue reading

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