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flight cancellation checklist

Flight cancellation checklist: confirm these before cancelling a flight.

Quick answer

Before cancelling: read your fare's cancellation terms, check whether the 24-hour window still applies, decide refund versus credit preference, and confirm the airline's process — the airline that issued the ticket controls the outcome.

Confirm first

  • What your fare returns: refund, credit, or nothing
  • Whether a free-cancellation window still applies
  • Refund processing expectations by airline and payment method
  • Whether a change preserves more value than cancelling

Who does what

The airline controls cancellations and refunds on its tickets — assistance services can help you read the rules and compare the math, but cannot authorize an airline refund.

Related topics: domestic travel · flight booking help

Call and have your fare's cancellation terms read to you before you decide.